카카오톡 고객센터 KakaoTalk Customer Center

KakaoTalk customer center phone number

If you use not only KakaoTalk but also your smartphone, there are bound to be frustrating cases when things don’t work out the way you want. KakaoTalk has become one of the most closely related smartphone applications in our lives. Even if you have such a small problem, you may experience a bigger inconvenience than you think. In many cases, you will find the KakaoTalk customer center phone number to solve the inconvenience and problems that arise in the process of using KakaoTalk.

카카오톡 고객센터

If you have a problem with KakaoTalk, which many Koreans use as if it has become one with your daily life, we will explain how to connect to the KakaoTalk customer center, where you can easily consult. We’ll walk you through a quick and easy way to find the problem. KakaoTalk has a customer center as well as its convenient interface, so use it easily. 카카오톡 고객센터

How to access the customer center on a computer 좋은뉴스

Access the KakaoTalk official website and click Customer Support in the top menu. Then, on the screen that appears, roll the mouse wheel or scroll the right side of the web browser all the way down. If you look at the screenshot below, we will answer your questions about Kakao service. You will see a section called And click ‘Kakao Customer Center’.

The Kakao Customer Center appears. This is a place where you can answer all of your questions about Kakao services. What we’re looking for is KakaoTalk, so in the screenshot below, click the KakaoTalk icon with a yellow background on the left.

The KakaoTalk customer center phone number, which should be listed here, is not visible for some reason. It is because we have made the transition to the Talk consultation service. As of November 1, 2018, KakaoTalk consultation is available from 10:00 am to 6:30 pm on weekdays. (Old phone number 1577-3754)

Since the process of finding the KakaoTalk customer center phone number on a computer that is being explained is the process, it is impossible to talk through the KakaoTalk application. Instead, you can find the problem you’re looking for in a dictionary-like page, well organized into categories in the screenshot above. Comparatively, there are many people who can search faster on a computer with a mouse and keyboard. Next, we will tell you how to use the KakaoTalk Talk Consultation and Consultation Chatbot, which has replaced the KakaoTalk Customer Center in a sophisticated way, through how to find a customer center on a smartphone.

 

 

Smart technology instead of KakaoTalk customer center phone number
How to use the customer center talk consultation and consultation chatbot

If you access KakaoTalk with your smartphone and look at the top right corner, you will see a cog wheel. Please click on the gear wheel

 

And click All Settings in the pop-up menu that appears. Then, on the screen that appears, touch the Customer Center/Help icon with the question mark icon at the bottom. Then click Privacy Policy on the screen that appears.

 

When you enter the KakaoTalk smartphone application customer center, you will see a page organized like a screen accessed from a computer. 6. Click Others. And if you scroll down slightly, you will see the Kakao Customer Center as shown in the screenshot on the right. It is listed as 1577-3754, but KakaoTalk consultation is currently not possible. Instead, as explained above, a smart function called ‘Kakao Customer Center Talk Consultation and Consultation Chatbot’ plays a great role.

 

At first, when you click the cog wheel shape at the top right of the KakaoTalk smartphone application – All Settings – Customer Center/Help, click Contact Us in the Customer Center/Help menu that appears. Then the ‘Contact Us’ menu will appear.

 

You can also email inquiries here. If you click General Inquiry, you can select various problems that may occur in KakaoTalk as shown in the screenshot below. Select the menu suitable for the desired purpose, enter the contents, e-mail address to receive a reply, and attached file, agree to the terms and conditions, and click Send.

 

Next, let’s take a look at the chatbot function that replaces the KakaoTalk customer center phone number that we are going to use. Click the ‘Consultation’ icon with a yellow background. Then, as shown in the screen below, a chat window is activated as if you are chatting with friends. The name at the top appears as Kakao Customer Center.

 

There are various options in the Kakao Customer Center Talk Consultation and Consultation Chatbot menu. Rather, let’s see how to use Counseling Talk in order to be able to use it conveniently like a call with a counselor through the KakaoTalk customer center phone number we want.

 

If you lightly touch Start Chatbot at the bottom of KakaoTalk and drag it up, you will see a counselor connection as shown in the screenshot above. You can connect with the counseling staff from 10:00 to 18:30 on Monday, Tuesday, Wednesday, Thursday and Friday. Once connected, you can ask questions through chat, just like chatting with a counselor.

In today’s world, people communicate more through chat than through phone calls. KakaoTalk has decided to operate a KakaoTalk chatbot and counselingtalk function instead of the KakaoTalk customer center phone number in line with the trend of this era. Now, agents will solve the problems of KakaoTalk users through consultation talk instead of phone calls.