Go to the homepage to search the refund for mutual aid cancellation
Most people these days sign up for mutual aid products. However, it was not easy to find out the cancellation refund that consumers can receive, but the Fair Trade Commission said they made a good website this time. It is said that a system has been established that allows consumers who have subscribed to mutual aid products to easily calculate and check the cancellation refund that can be paid, and report it directly to the Fair Trade Commission if less is paid. Let’s find out more.
Go to the homepage to search the refund for mutual aid cancellation 상조 해약환급금
Go to the homepage to search the refund for mutual aid cancellation
The Fair Trade Commission said on the 20th that it had established a cancellation refund calculation system to resolve the information gap between operators and consumers related to cancellation refunds for mutual aid products and to reduce consumer damage. 좋은뉴스
[List]
1. Overview and problems of mutual aid refund inquiry
2. Find My Relatives System
1. Overview and problems of mutual aid cancellation refund inquiry
In the event that a consumer cancels a contract after subscribing to a mutual aid product, the mutual aid company must refund an amount higher than the amount specified in the ‘Announcement on Standards for Calculation of Cancellation Refunds According to the Cancellation of Prepaid Installment Contracts’. However, from the perspective of consumers of funeral products, accessibility to the notice is low, and even if you check the notice, it is difficult to understand the formula at a glance, so there are many cases where cancellation refunds are not properly paid. It is said that the proportion of cases related to cancellation refunds out of the number of complaints related to mutual aid services exceeds 50% every year. Therefore, in order to solve this problem, we are promoting the establishment of a system that allows consumers to easily check their cancellation refund and respond immediately if they are underpaid.
2. Find My Relatives System
1) Go to the homepage (https://www.mysangjo.or.kr/web/index.do), the Fair Trade Commission joins hands with two mutual aid associations that operate the ‘Find My Parents’ platform, and consumers join the platform Based on the information, we have built a ‘Expected Cancellation Refund Calculator’ page that calculates the cancellation refund. In particular, if you suspect underpayment of cancellation refund, you can contact the customer service center of the mutual aid company or report directly to the Fair Trade Commission on the website.
Find my relative
Find My Mutual Relief website
www.mysangjo.or.kr
2) How to use
After accessing the ‘Find My Mutual Relief’ platform, click the ‘Cancellation Refund Calculator’ in the ‘Community’ tab, and select the type of product you have subscribed to among general mutual aid products and other mutual aid products.
After entering the one-time payment, the number of payments at maturity, and the current number of payments for the mutual aid product you have subscribed to, click the ‘Calculate Expected Cancellation Refund’ button, and the cancellation refund is calculated and displayed according to the formula in the notice.
In addition, if you suspect that the cancellation refund is underpaid after calculation, you can contact the customer center or download and fill out the report and submit the report by linking to the report page.
The establishment of the system created by the government this time is said to be an active administration aimed at resolving the problem of information asymmetry, which is one of the main causes of disputes related to cancellation refunds, and establishing an autonomous law-abiding system for the mutual aid industry.
3) Inquiries: Fair Trade Commission Consumer Policy Department Installment Transaction Division 044-200-4829