Hyundai Card customer center phone number and business hours, how to connect to an agent
This is the Hyundai Card customer center phone number and business hours, and information on how to connect to an agent. Those who use Hyundai Card should make inquiries through the Hyundai Card Customer Center if they have any inquiries regarding Hyundai Card, such as card use, member information, card application/issuance, card products, annual membership fee, billing statement, automatic payment/card collection, etc. In addition, with the recent launch of Apple Pay in Korea, related inquiries are increasing. Below, we introduce the Hyundai Card Customer Center phone number and business hours, and how to connect to an agent. 현대카드 고객센터
Hyundai Card customer center phone number 좋은뉴스
The Hyundai Card customer center phone number is ☎1577-6000. This number is Hyundai Card’s representative number. You can call this number for Hyundai Card-related inquiries, such as general inquiries about using Hyundai Card, card issuance and cancellation, membership information change, and instant payment. When calling the Hyundai Card Customer Center from abroad, call ☎82-2-3015-9000, and when calling for Hyundai Card theft/loss/transaction approval overseas, call ☎82-2-3015-9200.
The phone number for Hyundai Card theft/loss/transaction approval is ☎1577-6200 and the phone number for Hyundai Card financial services is ☎1577-6100. Hyundai PRIVIA phone number is ☎1588-0360 and Hyundai Card Care Service phone number is ☎1588-3483. Hyundai Card MY BUSINESS exclusive counseling center phone number is ☎1588-0101 and Hyundai Card foreign member phone number is ☎1899-6111.
The Hyundai Card Customer Center’s business hours are from 9:00 am to 6:00 pm on weekdays, and theft/loss/transaction approval is available 24 hours a day, 365 days a year. The call to the Hyundai Card Customer Center can be used anywhere in the country as a local call rate, and a charge of 39 won per 3 minutes for a landline call is incurred. In the case of mobile phones, individual carrier-specific rates are applied.
Classification Phone Number Business Hours
Hyundai Card customer center phone number ☎1577-6000 Weekdays 9:00 am to 6:00 pm
(Theft / loss / transaction approval is available 24 hours a day, 365 days a year)
Hyundai Card theft/loss/transaction approval phone number ☎1577-6200
Hyundai Card financial service phone number ☎1577-6100
Hyundai PRIVIA phone number ☎1588-0360
Hyundai Card care service phone number ☎1588-3483
Hyundai Card MY BUSINESS exclusive counseling center phone number ☎1588-0101
Hyundai Card foreign member phone number ☎1899-6111
Hyundai Card customer center phone number
Hyundai Card Customer Center ARS Shortcut Number
Connect to the Hyundai Card Customer Center phone number ☎1577-6000 and enter the ARS shortcut number below to quickly move to the desired task.
no. 1. individual member
– no. 1. Limit of use (1st > 1st)
– No.2. Payment/deposit/use details/free payment (No. 1 > No. 2)
– number 3. Cash advance, card loan (No. 1 > No. 3)
– 4 times. Point/Mileage/Gift Card (No. 1 > No. 4)
– No. 5. Card issuance/card cancellation/income deduction/other services (No. 1 > No. 5)
– No. 0. Agent Connection (No. 1 > No. 0)
No.2. corporate member
– no. 1. Limit inquiry (2 times > 1 time)
– No.2. Send usage details (No. 2 > No. 2)
– number 3. Payment inquiry (No. 2 > No. 3)
– 4 times. Deposit details inquiry (No. 2 > No. 4)
– No. 5. Mileage and gift card (No. 2 > No. 5)
– No. 0. Counselor Connection (No. 2 > No. 0)
number 3. franchisee
– no. 1. Transaction approval (No. 3 > No. 1)
– No.2. Merchant number inquiry (3 times > 2 times)
– number 3. View deposit history (3 times > 3 times)
– 4 times. Sales performance inquiry (3 times > 4 times)
– No. 5. Gift card balance inquiry (3 times > 5 times)
– No. 6. Gift card income deduction registration (No. 3 > No. 6)
– No. 0. Connect with a professional merchant agent (3 times > 0 times)
4 times. Non-members
– no. 1. Card application (No. 4 > No. 1)
– No.2. Check issuance progress (4 times > 2 times)
– number 3. Gift card balance inquiry (4 times > 3 times)
– 4 times. Gift card income deduction registration (No. 4 > No. 4)
– No. 0. Non-member simple consultation, etc. Counselor connection (4 > 0)
8 times. Report theft/lost/voice phishing
– no. 1. Report voice phishing (8 times > 1)
– No.2. Theft of individual members (No. 8 > No. 2)
– number 3. Lost and stolen corporate member (No. 8 > No. 3)
– 4 times. Overseas lost (No. 8 > No. 4)
– No. 5. Lost release (8 times > 3 times)
– No. 0. Contact an agent (8 times > 0 times)
How to consult Hyundai Card website
If it is difficult to connect to the Hyundai Card customer service center due to a high volume of calls, or if you want to make an inquiry in a way other than a phone call, you can leave an inquiry through the Hyundai Card website. Consultation hours on the Hyundai Card website are from 9:00 am to 6:00 pm on weekdays. After requesting counseling on the homepage, you can check it on the Hyundai Card homepage at ‘Customer Support > Consultation/Inquiry > Consultation on the homepage > Consultation on the homepage.
Services such as immediate payment, member information change, card issuance and cancellation cannot be processed through Hyundai Card website consultation due to supplement-related problems, so please call Hyundai Card Customer Center at 1577-6000.
▶Go to the Hyundai Card homepage for consultation
Hyundai Card Customer Center Frequently Asked Questions
Q. Approval was declined when using Hyundai Card. What’s the reason?
A. The main reasons for card approval refusal are as follows, and you can contact the customer center (1577-6000) for details.
– card damage
– Suspension of card use due to loss, non-payment (overdue) and other reasons
– limit Excess
– Unregistered after receiving the card
Q. My Hyundai Card limit suddenly decreased.
A. Card usage limits may be adjusted if the user’s payment ability, overdue status, financial transaction performance, credit status, etc. change.
(reference)
– The standard for granting (adjusting) the card use limit is applied similarly to the card issuance standard, and is applied based on the 「Issuance standard in the best practice for issuing credit cards and granting the use limit」.
– Even if there was no delinquency in the process of using the existing card, the card usage limit may decrease due to a decrease in disposable income.
– If there is a reason to adjust the card use limit, the member is notified of the reason and given an opportunity to prove payment ability, and then the use limit is finally adjusted.
However, if the usage limit is reduced for reasons such as overdue financial company debt or deteriorating credit status of a member, we will notify you without delay after adjustment.
Q. When can I start using the Hyundai Card after paying the overdue amount?
A. When you pay the overdue amount in full, you can use the card as follows.
– In our case: When full payment of the overdue amount is confirmed, the card can be used immediately without a separate application procedure.
– In case of all other financial institutions: Card can be used when full payment information is confirmed by us, usually within 3 days after full payment,
※ For immediate use, you need to contact the customer center (1577-6000).
Q. How do I change my Hyundai Card payment account?
A. You can apply for a change of payment account after verifying your identity through a certificate on the homepage.
▶ Homepage: My Account > Card.Personal information management > View/change payment information
(reference)
– Change of payment account through the homepage can be registered and changed only for the user’s account.
– After applying for a change of payment account, be sure to check the result of the change.
– If you change from using Giro to direct debit, please contact the Customer Center (1577-6000).
Q. Is it possible to cancel after applying for Hyundai Card issuance?
A. No, the application may not be canceled depending on the card issuance status. For more information, please contact the customer center (1577-6000).