How to check and pay high pass unpaid bills (app, website, GS25 convenience store)
While driving, have you ever passed a high-pass tollgate without a terminal without a terminal or, of course, passed the high-pass knowing that a card is inserted, but was embarrassed because there was no card or no balance? Today, we will look at how to pay for the high pass unpaid fee inquiry.
Precautions when passing the high pass
Unpaid highway tolls may occur due to various circumstances, such as entering the Hi-Pass by mistake, missing a terminal, or no balance, terminal malfunction, etc. What you need to know in advance is that if you have already entered the high-pass lane, never! never! Do not stop or change lanes. If the warning siren sounds, don’t panic and just go through it.
Since the speed of the vehicle is high on the highway, the risk of an accident is very high if you stop or suddenly change lanes. (Reversing is also prohibited.) So, the Ministry of Road and Transportation also tells you to go through the high pass as usual and pay later when you enter the high pass without paying the toll by mistake. Even without a terminal, all vehicle information is recorded, so please do not panic and drive. 하이패스 미납 요금 조회
Expressway Seobusan Tollgate
High-pass entrance lane signage
How to view and pay the unpaid Hi-Pass fee 좋은뉴스
There are various methods of inquiry and payment of unpaid tolls for Hi-Pass, such as smartphone applications, internet homepages, service areas, and convenience stores.
1. Expressway toll app
Search for ‘High Pass’ or ‘Expressway Toll’ in the App Store and download the app. After running the app, by entering the vehicle number, you can view and pay high-pass unpaid tolls.
highway toll app
highway toll app
In the expressway toll app, you can also search the history and fare of the Hi-Pass used, and you can use a smartphone with NFC function to check the balance of the Hi-Pass card, recharge the card, register the card, report the loss, and apply for a refund.
highway toll app
highway toll app
2. Highway Toll Website
When searching on a PC, if you access the highway toll website, you can view and pay the high-pass unpaid fare just like the app. For your reference, you can view the website after 3 days of non-payment.
Highway toll website
3. Korea Expressway Corporation Call Center
You can view and pay unpaid tolls by calling the Korea Expressway Corporation Hi-Pass Call Center at 1588-2504 and telling them your vehicle number and the toll gate you passed.
If you are not used to using a smartphone or computer, or if you are currently searching on the highway, you can also pay directly offline without inquiring.
4. Pay at the next toll gate
When paying at the next toll gate, if you tell us the name of the toll gate you passed before and the fact of non-payment, you can add them up.
Highway high-pass entrance lane
Prepaid Hi-Pass Automatic Recharge Card
5. Hi-Pass Center in the highway rest area
Most highway rest stops these days have high-pass centers or customer support centers. There, you can process the high-pass unpaid fee.
6. GS Convenience Store
In order to increase the usability and accessibility of the Hi-Pass terminal, from January 2020, it has been possible to purchase the Hi-Pass, pay unpaid tolls, and apply for terminal A/S at 14,000 GS25 convenience stores nationwide. It is not available at all branches yet, so it is recommended to inquire at the relevant GS convenience store.
GS convenience store sign
How to pay unpaid bills at GS convenience stores
Here’s how to check and pay the high pass unpaid fee. If you do not pay the high pass unpaid fee within the specified period, you will have to pay a fine of up to 10 times, so it is recommended to deal with it as soon as possible.
Also, if you purchased a used car, sometimes you may receive a notification message due to the unpaid fee that the previous owner of the vehicle did not pay. In this case, please note that you can contact the call center of the Korea Expressway Corporation to inform them that the vehicle has been changed and request that you do not receive a notice of unpaid fares.